|© Babette Ross|
In contrast to O'Reilly's Tools of Change for Publishing conference, which is coming to the same venue only 3 weeks later, DBW is not going to scare the publishing community with revolutionary business models or fire and brimstone sermons about the dire future of publishing. DBW was about providing a security blanket and a helpful hand to trade publishers venturing into a world full of doubt and uncertainty.
|Mike Shatzkin (©Babette Ross)|
- Begin to engage with their consumers and communities.
- Get the rights in order.
- Don't rely on just Amazon and Google, reach out to other markets and channels through partners such as Ingram and Overdrive.
|Guy Gonzalez (© Babette Ross)|
Open Road Integrated Media CEO Jane Friedman disagreed firmly with Napack's remarks. Her goal is to have all her books in libraries, because the library consumer is not the same as the book buying consumer. Someone downloading an ebook from a library is "only one step away from being a customer."
The follow-up to this discussion came this afternoon, in a panel that Gonzalez called the session he was most proud of. Moderated by Library Journal's Josh Hadro, the panel included both a librarian (New York Public Library Deputy Director Christopher Platt) and big 6 vice president (Random House Director of Account Marketing Ruth Liebmann), which doesn't happen very often.
Platt explained the basics of how ebook lending works at NYPL, explaining that NYPL did a lot of work to familiarize patrons with the mechanics of ebook lending, and he pointed out that a patron interested in Jonathan Franzen's Freedom (as an example) had to be told that its publisher was unwilling to allow library lending.
Liebmann pointed out that libraries have mechanisms to reach out to readers and promote a publisher's materials, exactly the sort of engagement missing for most trade publishers. A library book does not compete with sales, a library book IS a sale. Libraries provide a revenue stream for publishers comparable to independent book sellers, and it's a profitable one- libraries never return books the way bookstores do.
According to George Coe, President of the Library and Education Division of book distributor Baker & Taylor, the library market constitutes a total of $1.9 billion in the US. He pointed out that libraries could reach only 2% of the market at the very most for a popular book, and it was exactly the same for ebooks. His company was doing everything it could to protect the profitability of publishers that participated in their ebook program. Libraries customers are also easy on inventory- 98% of their purchases come within 18 month of a books publication.
But it was Overdrive's Steve Potash who delivered the most powerful argument that libraries belong in the ebook ecosystem. The visibility that libraries give to ebooks is incredibly valuable. With the millions of page views the libraries were giving to ebooks, the publishers should be paying the libraries, not the other way around, according to Potash. It's worth noting that no other provider of ebooks in libraries has nearly as high a publisher-world profile as Overdrive. Overdrive is playing an important role in getting publishers to think about libraries as a distribution channel, and Potash's evangelical presence on the panel played well with the audience of publishers. He even gave them homework. "Go and try it yourself!" he urged. I hope they manage to do so.
Liebmann summed up the session, and unintentionally, the conference as well, when she described her "Library Listening Tour". By going out and meeting the customers, she learned about what they really wanted from ebooks, which was useful even if she wasn't going to be able to make everybody's dreams come true. Where her dreams going to come true? "I'm feeling so good at DBW, I'm thinking that maybe they will."
(Photos © Babette Ross, used with permission.)